Executive Travel & Cruise Shoppe Inc

Reviews

• A Google User

  Feb, 07 2018
  ★ ☆ ☆ ☆ ☆
  Apparently I expressed interest in a vacation package TWO YEARS ago. I don't really recall that, but if that's what the computer says so be it. Since then I have been inundated with calls offering me vacation packages. Every time I am called I tell them I am no longer interested and please take me off your call list. The calls keep coming. I usually just hang up on them AFTER expressing my desire to be "delisted." Today I decided to engage their solicitor in conversation to find out who these guys are and why they continue to pester me. I asked to speak to a supervisor, was placed on hold, then disconnected. I called back and asked again to speak to a supervisor. I was told all the supervisors were in the lobby, having a meeting. (In the lobby?) I asked to be taken off their call list. The telemarketer I spoke with agreed to do so then hung up on me. I called back, got another telemarketer (They hate being called that. They are account representatives or something like that I was told.) The young lady who's name I don't know (they never give their names) again assured me she would take me off their call list and it may take 24-48 hours. When I asked her why the other 2-dozen times I asked to be taken off the list it didn't happen she could only apologize and tell me it is company policy to remove a name per a victim's request, and that she would do it. Then she started the standard sales routine of turning the conversation around and asking me why I requested information on their vacation packages in the first place. I told her that was TWO YEARS AGO and I don't have a clue, but I know I'm not interested NOW! (a salesperson to the end, she was!) Let's see if I get any more calls. If I do, I'm going to have to turn this over to the authorities (attorney general, state trade commission?)

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